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FREQUENCY ASKED QUESTIONS
 
1. HOW DO I SELL A book?
a. Click SELL book and login by using the pre-registered user name and password.
b. Type in the information for each book, then click "sell this book" button.
c. Click "Click here to confirm selling all the books" button to confirm selling all the books.
d. Now, wait for the buyer's email for the deal.
*Usually there are two ways to make the deal :
1. Setup an appointment to meet each other.
2. Send the check to the owner and the owner sends you the book.
 
2. HOW DO I SEARCH & BUY A book?
a. Search for a specific book by various ways ( you can search by title, ISBN, or other related categories).
b. Click the title of this book to link you to the detail page.
c. Review the book detail, then click the "Buy this book from the owner" button to send an order request to the owner via email. (*You have to be the pre-registered user in order to send the order request to the owner.)
d. Click "send email now" button to send the order request. You can specify a new email address which you want the owner to contact you for this deal.
e. Wait for the owner's email, the owner will contact you about how to make the deal via email.
*Usually there are two ways to make the deal :
1. Setup an appointment to meet each other.
2. Send the check to the owner and the owner sends you the book.
 
3. How do I know if my books are being sold? Is there a procedure to follow?
  The buyer will send you an email if she/he wants to buy your book. Please read ( HOW DO I SELL A book?)
 
4. Do I have to ship the book/s directly to the buyer?
  Yes, you have to ship the book/s by yourself. Exbook doesn't handle any shipping details.
 
5. The seller doesn't reply my order request. Does the seller still want to sell the book?
  We don't know, but you can go to the customer feedback page to leave him/her a negative criticism.

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